Privacy notice

This notice explains how Lunani Transport & Tours (“Lunani”, “we”) handles personal information collected through this website, in line with South Africa’s Protection of Personal Information Act (POPIA).

What we collect

When you send an enquiry we collect your name, how you’d like us to contact you, your phone number and/or email address, and the trip details you provide (dates, times, pickup and drop-off places, number of passengers, luggage and your message). Please don’t send ID or passport numbers through the form.

Why we use it

We use these details only to respond to your enquiry, prepare quotations and, if you go ahead, arrange your trip and invoice you. We don’t sell your information or use it for advertising.

Who can see it

Only authorised Lunani staff can see enquiries. The website and its database are hosted by Cloudflare, which processes data on our behalf.

How long we keep it

We keep enquiry and customer records for as long as we need them to deal with your enquiry and to meet our business and tax record-keeping obligations.

Your rights

You can ask us what information we hold about you, ask us to correct it, or ask us to delete it where we’re not required to keep it. Contact us at lunanitransportandtours@gmail.com or on 060 943 7014. You may also complain to the Information Regulator (South Africa).

Cookies

This website doesn’t use advertising or analytics cookies. Cloudflare may set strictly necessary security cookies. Staff sign-in uses a Cloudflare Access cookie, which only applies to Lunani staff.